Terms of Service
These Terms of Service (this “Agreement” or these “Terms”) are a legally binding contract between you and Belva, Inc., a Delaware corporation and its successors and assigns (“Belva”, “Company”, “we”, “our” or “us”) and governs your access to and use of Belva’s suite of technology-enabled, AI-powered platforms, services, apps and websites as a user (“you” or “your”) (including Belva Personal, Belva Business and Belva Architect) (the “Websites”). If you open an account on behalf of an organization or other entity, then “you” includes you and that entity, and you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Terms, and that you agree to these Terms on the entity’s behalf. The effective date of this Agreement is when you accept or are deemed to accept this Agreement as discussed below.
1. Belva Platforms.
Belva operates multiple platforms designed to address diverse user needs through advanced AI-powered tools and functionalities. These include:
● Belva Personal: An AI driven app that automates routine tasks, manages your calendars, to-do lists, planning, and communications via intuitive chat or voice interactions.
● Belva Business: An intelligent automation platform that enhances productivity by automating routine tasks, optimizing workflows, and improving team collaboration. Featuring autonomous task management, intelligent communication follow-ups, and real-time progress tracking.
● Belva Architect: A development-focused platform that leverages AI to create, secure, and store reusable code blocks, aiding developers in building software solutions for various projects and end-user needs.
These platforms, along with their associated Websites, and any related features, tools, or functionalities are collectively referred to as “Belva’s Services” or simply the “Services.”
2. Acceptance of Terms. By accessing or using any of the Services, you agree to these Terms. If you create an account or use the Services on behalf of an organization or entity, “you” includes that entity, and you represent and warrant that you have the authority to bind the entity to these Terms. The effective date of this Agreement is the earlier of when you accept these Terms or when you are deemed to have accepted them by accessing or using the Services.
3. Accounts. You must register an account with the respective Belva platform to access and use the features of Belva’s Services and Websites. By registering to use Belva’s Services and Websites, you represent and warrant that you:
a. If an individual, are over the age of eighteen (18);
b. Are legally qualified to enter a binding contract with us;
c. Are not prohibited by law from using the Services or Websites;
d. Have not submitted information in the registration process that is inaccurate or untruthful;
e. Do not have more than one account on any one of the Services or Websites; and
f. Have not previously had your account removed from the Websites or Services by us, unless you have our express written permission to create a new account.
g. Are legally permitted to use and access the Services or Websites and take full responsibility for the selection and use of and access to the Services or Websites.
Moreover, you agree to provide accurate, current, and complete information during registration in addition to keeping your account information up-to-date. You may not register more than one account or transfer your account to someone else. You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account and must immediately notify the Company if you suspect that your credentials have been lost, stolen, or your account is otherwise compromised. If and as permitted by applicable law, we may, but have no obligation to (a) ask you to provide identification or other information, (b) undertake checks designed to help verify your identity or background, (c) screen you against third-party databases or other sources and request reports from service providers.
If at any time you cease to meet these requirements, we reserve the right to delete your account with us, to revoke all credentials held by you and to delete all User Content uploaded by you to Belva’s Services or Websites.
4. Authorized Users. We may authorize you to grant other individuals within your organization access Belva’s Services from time to time (each, an “Authorized User”). You are solely responsible for Authorized User activities and interaction with Belva’s Services.
You agree to ensure all Authorized Users are aware of all restrictions of use in these Terms, the applicable Company privacy policy, and any other rules or requirements applicable to Belva’s Services. You agree to cause Authorized Users to comply with such provisions. You are solely responsible for all actions taken by and interactions with Authorized Users, including providing any disclosures governing an Authorized User’s interaction with Belva’s Services, and any applicable Company privacy policy or further obligations required by us or any applicable law. Any obligation imposed on you by these Terms shall be applicable to you and to any Authorized User.
5. Permitted Use and Use Restrictions. You shall not access or use the Websites or Belva’s Services for any purpose other than as intended by the Company, as set forth in the description for each Service in Section 1. Your use of the Websites and Belva’s Services must comply with all applicable laws, rules, and regulations. In addition, it is a violation of these Terms for you to:
a. permit any third party that is not an Authorized User to access or use a username or password for Belva’s Services;
b. share, transfer, or otherwise provide access to an Authorized User account designated for you to another person;
c. make any content related to Belva’s Services publicly available, unless expressly permitted under a separate contract with the Company;
d. use Belva’s Services or create, store, or transmit any User Content that may infringe upon or misappropriate someone else's patent, trademark, copyright, or other intellectual property, or that may be tortious or unlawful;
e. use Belva’s Services, or transmit through Belva’s Services, any data or information for the purposes of committing fraud or identity theft, or for the purposes of furthering a fraud or identity theft;
f. impersonate any person or entity, including, but not limited to, an employee of ours or an "Administrator," or any Authorized User, or falsely state or otherwise misrepresent your affiliation with a person, organization, or entity;
g. upload to, or transmit from, Belva’s Services any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component or a technology that unlawfully accesses or downloads content or information stored within Belva’s Services or on the hardware of the Company or any third party;
h. attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate, or disrupt the features, functionality, integrity, or performance of Belva’s Services (including any mechanism used to restrict or control the functionality of Belva’s Services), any third party use of Belva’s Services, or any third party data contained therein (except to the extent such restrictions are prohibited by applicable law);
i. attempt to gain unauthorized access to Belva’s Services or related systems or networks, or to defeat, avoid, bypass, remove, deactivate, or otherwise circumvent any software protection or monitoring mechanisms of the Services;
j. access Belva’s Services in order to build a similar or competitive product or service or copy any ideas, features, functions, or graphics of Belva’s Services;
k. use Belva’s Services in any manner that may harm minors or that interacts with or targets people under the age of thirteen;
l. use Belva’s Services to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act or other laws and regulations concerning national security, defense, or terrorism;
m. use Belva’s Services to send unsolicited communications, promotions, advertisements, or spam;
n. Send messages or distribute content that is unlawful, deceptive, misleading, false, counterfeit, stolen, threatening, harassing, abusive, obscene, pornographic, defamatory, racially or ethnically objectionable, or in violation of the personal privacy rights of another party;
o. use Belva’s Services to send altered, deceptive, or false source-identifying information, including "spoofing" or "phishing";
p. abuse referrals or promotions, for example, to get more subscription benefits than deserved;
q. sublicense, resell, time share, or similarly exploit Belva’s Services; or
r. authorize, permit, enable, induce, or encourage any third party to do any of the above.
s. Use the Websites or Belva’s Services for illegal purposes or in violation of any applicable laws, rules, or regulations; or
t. Assist or permit any other parties in engaging in any of the activities described above.
6. User Content. You are responsible for all content that you create and submit to the Websites and Belva’s Services (“User Content”), and the consequences of its use or submission. You are responsible for ensuring that all User Content that you transmit is accurate, truthful, up-to-date, complete, and lawful. By submitting User Content to the Websites or Belva’s Services (including feedback), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, sublicensable (through multiple tiers) license to use, reproduce, cache, store, modify, publicly perform, publicly display, distribute and transmit such User Content for any business purpose, and waive any moral rights and publicity rights in such User Content. We may preserve User Content and may also disclose User Content and its origin if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process; enforce these Terms; respond to claims that any User Content violates the rights of third parties; or protect the rights, property, or personal safety of other users, the public, and the Company.
7. Your License to the Belva Services. Subject to your payment of applicable fees and continued compliance with this Agreement and any separate agreements we may have with you, we hereby grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to access our Services as authorized in these Terms. Except for the limited license to access our Services identified in the preceding paragraph, you acknowledge that nothing contained in these Terms shall be construed as granting or conferring to you, by implication, estoppel or otherwise, any right, title, or interest to any intellectual property of the Company, our third-party service providers or any other third party, including any (a) inventions (whether patentable or not in any country), patents, patent applications, invention disclosures, improvements, trade secrets, proprietary information, know how, information, or technical data; (b) copyright protected works, copyright registrations, mask works, mask work registrations or applications in the United States or any foreign country; (c) trademarks, trademark registrations, service marks, logos or applications therefor in the United States or any foreign country; (d) trade secrets; or (e) any other tangible or intangible proprietary rights anywhere in the world.
8. Belva’s Role. Belva works hard to ensure users have great experiences using Belva’s Services, but we do not and cannot control the conduct of users. You acknowledge that Belva has the right, but does not have any obligation, to monitor the use of Belva’s Services and verify information provided by our users. For example, we may review, disable access to, remove, or edit User Content or user accounts to: (a) operate, secure and improve Belva’s Services (including for fraud prevention, risk assessment, investigation and customer support purposes); (b) ensure user compliance with these Terms; (c) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (d) address User Content that we determine is harmful or objectionable;
(e) take actions set out in these Terms; and (f) maintain and enforce any quality or eligibility criteria, including by removing inputted User Content that does not comply with these Terms.
Users acknowledge and agree that Belva administers these Terms, including decisions about whether and how to apply them to a particular situation, at its sole discretion. Users agree to cooperate with and assist Belva in good faith, and to provide Belva with such information and take such actions as may be reasonably requested by Belva with respect to any investigation undertaken by Belva regarding the use or abuse of the Services. Belva is not acting as an agent for any user.
9. Payment Processing for all of Belva’s Services. The Company currently uses Stripe as a third-party payment processor and may use other sub-processors. We may use other third-party payment processors in our sole and absolute discretion and without notice to you.
The processing of payments for all of Belva’s Services will be subject to Stripe’s Service Agreement (available at https://stripe.com/ssa) and its Privacy Policy (available at https://stripe.com/privacy), our Privacy Policy, these Terms, and any other privacy policies or terms of service in effect for any other payment processor we may use in the future. We are not responsible for any errors by Stripe or any other payment processor we use to provide Belva’s Services.
10. Artificial Intelligence Technology. You acknowledge that the Company uses artificial intelligence technology (“AI”) to provide Belva’s Services. As such, you acknowledge that the quality of Belva’s Services will be limited by the quality of information provided by users. AI is a rapidly evolving field meaning that the use of Belva’s Services may, in some situations, result in occasional incorrect outputs that do not accurately reflect the information inputted. You are responsible for evaluating and reviewing the accuracy of any such output as appropriate for your use case, including by using human review of the output.
11. Violations. You are solely responsible for ensuring that your use of the Websites and Belva’s Services complies with these Terms (including all applicable laws, rules, and regulations). Belva retains the right, at its sole discretion, to determine whether or not your conduct is consistent with these Terms. Belva may immediately suspend, restrict, or terminate and remove your account, including your access and use of the Websites and Services, if Belva determines that your conduct violates these Terms. Belva reserves the right to seek all other remedies available at law and in equity for violations of these Terms, including damages and obtaining preliminary and other injunctive relief of these Terms.
12. Indemnification. You agree to indemnify, defend and hold harmless Belva, its agents, suppliers, licensors, affiliates and their respective directors, officers and employees (collectively, the “Indemnified Parties”) against all losses, liabilities, suits, claims, actions, costs, damages and expenses (including, without limitation, reasonable attorneys’ fees and expenses) sustained, incurred or paid by any Indemnified Party directly or indirectly resulting from, arising out of, relating to or in connection with: (a) violation of these Terms by you, or other person using your account or credentials; (b) alleged and/or proven breach of applicable laws and/or regulations by Belva; (c) your access to or use of the Services or Websites, (d) any information used, stored, or transmitted in connection with your account or credentials; (e) breach of the rights of any third party, including but not limited to privacy, publicity, intellectual property, or other proprietary rights, by you, or anyone using your account or credentials; or (f) violation of any law, regulation, or other legal requirement. This paragraph is intended to be applicable to the maximum extent allowed by law.
13. Changes to Services. Belva reserves the right to change the prices, specifications, or options for Belva’s Services at any time without obligation. You agree that Belva may limit your use of the Services, including without limitation the frequency and duration for which you may access the Services, and that Belva has no responsibility or liability for any unavailability or limitation on your use of the Services. In addition, Belva reserves the right at any time to limit access to, modify, change, or discontinue the Services, or any part thereof, with or without notice. Belva shall not be liable to you or to any other party for any modification, suspension, unavailability, or discontinuance of the Services.
14. Third-Party Links and Services. The Websites and Belva’s Services may contain links to websites or services operated by other parties. Belva has no control over such linked sites and is not responsible for the content or services available on any other sites linked to Belva’s Websites and Services. Such links do not imply Belva’s endorsement of material on any other site, and Belva disclaims all liability with regard to your access to such linked sites. Belva provides links to other sites as a convenience to users, and access to any other sites linked to the Websites or Services is at your own risk.
15. Assumption of Risks. You understand, acknowledge, and freely assume all risks relating to your access or use of Belva’s Services or Websites, including but not limited to the functionality of AI-enabled calls, AI-enabled software development, communication services. You understand and acknowledge that while we strive to provide reliable service, there is no guarantee that the Services will achieve their intended goals, particularly in AI-mediated communications with third parties. Furthermore, you understand and acknowledge there is no guarantee that personal information and transactions on the Services or Websites or on the internet will be maintained confidential and secure. Your access or use of the Services or Websites is at your own risk, and that to the maximum extent permitted by applicable law we assume no liability or responsibility pertaining to your use of the Services or Websites, or the receipt, storage, transmission, or other use of your personal information.
16. Term and Termination.
a. We may, at any time and in our sole discretion, without prior notice, and without any liability to you, modify or discontinue any portion of the Websites or Services, either temporarily or permanently.
b. At any time and in our sole discretion, without prior notice, and without any liability to you, we may (a) cancel or deactivate your account; or (b) temporarily or permanently, suspend, restrict, or terminate access to any or all of the Websites or Services for any reason or for no reason. We are under no obligations to disclose its reason for any termination or suspension of the Websites or Services to you or generally.
c. In the event of any termination of this Agreement, discontinuation of the Websites or Services, or termination of your right to access the Websites or Services: (i) all fees and amounts payable to us by you shall immediately become due, (ii) we may delete any of your user data without any liability to you; and (iii) we may cancel any open transactions that are pending at the time of the termination of your right to access the Websites or Belva’s Services. We reserve the right to retain aggregated anonymized user data for longer to improve the Websites or Services, prevent fraud and produce aggregated statistics.
d. The provisions of these Terms relating to indemnification, our limitations of liability and disclaimers, your warranties and any other provisions which by their terms should reasonably survive termination, shall survive termination of the Websites or Services or this Agreement.
17. Disclosure. The Company may make your identifiable information available to its employees and third parties with whom we contract. In addition, the Company may provide aggregate statistics, unique identifiers, demographic, and other anonymous information about our users to advertisers, other service providers, and other third parties. You acknowledge and agree that the Company may make such uses of information that you provide or that the Company collects. While the Company is committed to protect your privacy, the Company does not guarantee that your communications, contact information, and other identifiable information will never be disclosed. The Company does not accept any responsibility for accidental or inadvertent disclosure or unauthorized access. E-mail submissions over the Internet may not be secure. Please consider this fact before e-mailing any personal or confidential information.
18. Limitations on Liability and Disclaimers.
● NO WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED IN A SEPARATE AGREEMENT WITH YOU, YOUR USE OF THE WEBSITES AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITES AND SERVICES ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO UNINTERRUPTED OR ERROR-FREE OPERATION, AVAILABILITY, ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, LEGALITY, SUITABILITY, PRIVACY, SECURITY, MERCHANTABILITY, QUALITY, TITLE, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE. YOU ARE RESPONSIBLE FOR VERIFYING ANY AND ALL INFORMATION INCLUDED IN OR WITH THE WEBSITES OR SERVICES BEFORE RELYING ON IT. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY DATA, CONTENT, OR OTHER MATERIALS THAT YOU MAY OBTAIN FROM THE WEBSITES OR SERVICES ARE FREE OF VIRUSES AND OTHER POTENTIALLY HARMFUL DEVICES.
● NO SPECIAL DAMAGES. IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, AGENTS, LICENSORS, SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS OR EMPLOYEES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, AGGRAVATED, ECONOMIC OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO: DAMAGES FOR LOSS OF USE, LOST PROFITS OR LOST SAVINGS, EVEN IF THE COMPANY OR ANY OF ITS LAWFUL AGENTS OR EMPLOYEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM.
● ADDITIONAL LIMITATION. IN NO EVENT WILL COMPANY, ITS AFFILIATES, AGENTS, LICENSORS, SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS OR EMPLOYEES BE LIABLE FOR DAMAGES OR LOSSES RESULTING FROM: GOVERNMENT ENFORCEMENT DUE TO BELVA’S FAILURE TO COMPLY WITH APPLICABLE LAWS OR REGULATIONS, VIRUSES, DATA CORRUPTION, FAILED MESSAGES, TRANSMISSION ERRORS OR PROBLEMS; TELECOMMUNICATIONS SERVICE PROVIDERS; LINKS TO THIRD PARTY WEBSITES; PERSONAL INJURY; THIRD PARTY CONTENT, PRODUCTS OR SERVICES; DAMAGES OR LOSSES CAUSED BY YOU OR YOUR RESPECTIVE EMPLOYEES, AGENTS OR SUBCONTRACTORS; THE USE OR INABILITY TO USE THE SERVICES; ANY OTHER WEBSITE ACCESSED TO OR FROM THE SERVICES; OR EVENTS BEYOND THE REASONABLE CONTROL OF THE COMPANY, EVEN IF THE COMPANY OR ANY OF ITS LAWFUL AGENTS OR EMPLOYEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM.
● AGGREGATE LIABILITY. IN NO CASE WILL THE COMPANY'S, ITS AFFILIATES', AGENTS', LICENSORS', AND THEIR RESPECTIVE DIRECTORS', OFFICERS' AND EMPLOYEES' CUMULATIVE TOTAL LIABILITY FOR ANY CAUSE WHATSOEVER (INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, TORT, NEGLIGENCE, GROSS NEGLIGENCE OR OTHERWISE) ARISING UNDER OR RELATING TO THE SERVICES BE MORE THAN THE VALUE OF THE FEES ACTUALLY PAID TO US BY YOU DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF ANY CLAIM GIVING RISE TO SUCH LIABILITY.
19. BINDING ARBITRATION. ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITES, AND/OR THE SERVICES THAT ARE NOT RESOLVED BY MUTUAL AGREEMENT SHALL BE SUBMITTED TO FINAL AND BINDING ARBITRATION BEFORE THE KING COUNTY, WASHINGTON OFFICE OF JAMS OR ITS SUCCESSOR (THE “ARBITRATOR”), OR AN ALTERNATE ARBITRATOR SELECTED BY BELVA IF JAMS OR ITS SUCCESSOR IS NOT AVAILABLE, PURSUANT TO THE UNITED STATES ARBITRATION ACT, 9 U.S.C. SEC. 1 ET SEQ. EITHER PARTY MAY COMMENCE THE ARBITRATION PROCESS BY FILING A WRITTEN DEMAND FOR ARBITRATION WITH THE ARBITRATOR, WITH A COPY TO THE OTHER PARTY.
THE ARBITRATION WILL BE CONDUCTED IN ACCORDANCE WITH THE PROVISIONS OF THE ARBITRATOR’S COMPREHENSIVE ARBITRATION RULES AND PROCEDURES IN EFFECT AT THE TIME OF FILING OF THE DEMAND FOR ARBITRATION. THE PARTIES WILL COOPERATE WITH THE ARBITRATOR AND WITH ONE ANOTHER IN SELECTING AN INDIVIDUAL FROM THE ARBITRATOR’S PANEL OF NEUTRALS, AND IN SCHEDULING THE ARBITRATION PROCEEDINGS. THE ARBITRATOR’S RULING SHALL BE ENFORCEABLE IN ANY COURT OF COMPETENT JURISDICTION.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, BELVA SHALL HAVE THE RIGHT TO COMMENCE AN ACTION FOR PRELIMINARY AND OTHER INJUNCTIVE RELIEF, AND TO SPECIFIC PERFORMANCE OF THE TERMS AND CONDITIONS HEREOF, IN A STATE OR FEDERAL COURT OF COMPETENT SUBJECT MATTER JURISDICTION LOCATED WITHIN KING COUNTY IN THE STATE OF WASHINGTON.
20. Governing Law. The laws of the State of Washington shall govern these Terms, without reference to its choice of law rules.
21. Amendment. The Company reserves the right, in its discretion, to amend this Agreement at any time by posting amendments on the Website(s). All amendments made to these Terms will take immediate effect. If any resulting amendment or modification to these Terms requires Belva to interrupt, terminate, or cancel access to and/or use of the Services or Websites, then it shall have the exclusive right to do so. You are responsible for periodically reviewing the amendments on the Websites, and you are deemed to be aware of such amendments. If you do not agree to the amended terms and conditions, you shall immediately stop using the Websites. Access to the Services or Websites or use of the Websites or Services after any amendments have been posted shall constitute your acknowledgement and acceptance of the amended terms and conditions.
22. Attorneys’ Fees. If Belva brings any action to enforce these Terms, the prevailing party in such action shall be entitled to recover reasonable attorneys’ fees and costs incurred in connection with such action, whether in arbitration, pretrial, trial, appeal in any proceeding including bankruptcy, or in any action to enforce a judgment or award.
23. Notices. You agree that Belva may communicate any notices to you, including notices of changes to these Terms, through e-mail, regular mail, or by posting of those notices on the Websites or through the Services.
24. No Waiver; Severability. Any failure by Belva to exercise any rights or enforce any of the provisions of these Terms shall not constitute a waiver of such rights or provisions. If any portion of these Terms is found by an arbitrator or a court of competent jurisdiction to be invalid, such arbitrator or court is hereby authorized to amend such provision so that it will be enforceable to the fullest extent permitted by law. All other provisions of these Terms shall remain in full force and effect.
25. Privacy Policy. In addition to these Terms, access and use of the Websites and Services are subject to the applicable privacy policy available at: belva.ai respectively.
26. Changes to Terms. Belva reserves the right, at its sole discretion, to change, modify, add, or remove any portion of these Terms, in whole or in part, at any time. Notification of changes to these Terms will be communicated as provided in these Terms. Amendments to these Terms will be effective upon notice. Your continued access and use of the Websites and Belva’s Services following notice of any amendment shall constitute your acceptance thereof.
27. Contact Information. If you would like to contact us with questions or comments concerning our Terms, please e-mail us at support@belva.ai.